Privacy Policy – EcoTHERMO

Welcome to the website of Climatisation EcoThermo Inc. (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the secure processing of your personal information.

1) Information We Collect

We collect personal information through the following means:

Web Forms: via contact or subscription forms

Direct Communication: by phone, email, or other channels

Required Information: full name and email address

Optional Information: phone number

Usage Data: IP address, browser type, pages visited, etc., collected automatically through cookies or similar tools

2) Purpose of Use

Your information is used to:

Contact you and respond to your inquiries

Provide and improve our services

Manage your account and process transactions

Send promotional communications (if you have given consent)

Fulfill our legal obligations

3) Protection & Sharing

WE DO NOT SELL YOUR DATA. Your information is never sold or transferred for marketing purposes.

We may share your information in a limited way with our service partners:

Website Hosting Providers

Security: SSL encryption and restricted access for our internal team

These partners are contractually obligated to keep your data confidential.

Third parties (e.g., installers or technicians) only when required to fulfill your contract.

To send emails or messages

To analyze website usage

We do not resell your data for external marketing purposes.

We may also share your information under the following circumstances:

In the event of a merger, acquisition, or sale of the company

To meet legal obligations

4) Your Rights (Under Canadian Law)