These Terms and Conditions (“Terms”) govern your use of the website of Climatisation EcoThermo Inc., accessible at https://ecothermoplus.com, as well as its services.
By accessing our website or using our services, you agree to be bound by these Terms.
1) Use of Our Services
You agree to use our services solely for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer.
2) Intellectual Property
All content, trademarks, and data on our website—including software, databases, text, graphics, icons, and hyperlinks—are the property of Climatisation EcoThermo Inc. and are protected by law. Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.
3) Limitation of Liability
Climatisation EcoThermo Inc. shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the site or services, including, without limitation, any loss of data or profits.
4) Changes to the Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page. Your continued use of the site or services constitutes your acceptance of the revised Terms.
5) Governing Law
These Terms are governed by the laws of Quebec, Canada. Any dispute related to the use of the site or services shall fall under the exclusive jurisdiction of the courts of Montreal.
6) Contact Information
If you have any questions regarding these Terms, please contact us at: joaneldupart@ecothermoplus.com
7) SMS / Text Messages
7.1) SMS Program Description
Our SMS program offers appointment reminders, service notifications, receipts, customer support, and occasional promotions if you’ve opted in. Message frequency depends on your interactions with us.
7.2) Opting Out
You can cancel the service at any time by texting “STOP” to the designated number. You will receive a confirmation SMS, and no further messages will be sent. To re-subscribe, text “START”.
7.3) Help & Support
If you experience issues, reply with the keyword “HELP” or email us at joaneldupart@ecothermoplus.com
7.4) Carrier Responsibility
Telecommunication providers are not responsible for delayed or undelivered messages.
7.5) Message & Data Rates
Message and data rates may apply depending on your mobile plan. Contact your carrier for more details.
7.6) Consent to Recurring Messages
By subscribing, you agree to receive recurring messages at the number provided. Consent is not a condition for any purchase.
7.7) Prohibited Content
Our messages will never include: phishing attempts, illegal content, or any content related to sex, hate, alcohol, firearms, or tobacco in violation of the law.
7.8) Data Protection
Your SMS consent information will only be shared with technical providers as needed. It will not be used for marketing purposes.
7.9) MS Privacy Policy
For any privacy-related questions regarding our SMS services, please refer to our privacy policy.
